Leadership Studies 1035A/B Lecture Notes - Lecture 5: Method Acting, Cortisol, The Need

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Leaders then to emphasize their strengths/competence: however, first displaying warmth and then competence is a clearer path to influence. Putting competence first undermines leadership: without trust, people will only follow outwards, less likely to adapt personally; values, culture etc. Results in employees protecting themselves, they"re reluctant to help others. Trust increase information sharing, openness, fluidity, and cooperation. Trustworthy people are better at changing a person"s attitudes and beliefs, not just behavior. Why warmth trumps strength connect with people before trying to lead them. The need to affiliate: people need to feel a sense of belonging, they will experience pain akin to strong physical pain when excluded. The desire to be understood: people have a deep desire to be heard, being a leader makes it harder to understand others, try to imagine being in the shoes of those you are leading. Strength and warmth work together to gain influence.

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