PSYC-3450 Lecture Notes - Lecture 6: Role Conflict
4 Oct 2018
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Document Summary
An e ective leader has to attend to the needs of followers. Managers job is to guide workers to choose the best path to their goals: de nes goals, clari es path, removes obstacles, provides support. Goal: to enhance the employee performance satisfaction by focusing on employee motivation. Motivational principles: followers will be motivated if they believe they: Expectancy (performance) = how strongly one believes that their e ort will result in performance. Valence (reward) = the amount of desire for an outcome 9or desire to avoid it0. Instrumentality (belief) = the belief that the reward will be received once the task is completed. It increases the number and kinds of payo s followers receive from their work. Makes the path to the goal clear and easy to travel through with coaching and. Removes obstacles and roadblocks to attaining goal. Makes the work itself more personally satisfying. Giving directions on how to do taks s.
