RSM100Y1 Lecture Notes - Lecture 8: Fiedler Contingency Model, Departmentalization
Document Summary
Notes: management and leadership, what managers do. Plan, organize, direct, control: what leaders do. Start careers as individual contributors to the organization. Once promoted to management, we have employees reporting to us. Feeling in control to feeling out of control. 70% of failure rate for change projects, the 30% success rate had leaders to set the companies in direction. Organizing: formulation, implementation, evaluation, how to , marketing, production, finance. Managers make decisions about appropriate types of authority (line, staff, committee) Make decisions about optimal structures for meeting strategic goals. Chain of command is direct and is indicated by a solid line: flows in a straight line, flows from top to bottom, departments linked directly to the production and sale of a product. Line departments whose success is vital to the firm. Line employees: the doers in a department who must make the right decisions in order make the firm a success.
