SOC227H5 Lecture 8: CONFLICT LECTURE08 Outline(1)

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How management exercised control under the japanese model. How workers resisted management control under the japanese model. Terms to know labour process deskilling degrading of work conflict of interest. Power control resistance- employees resisting management control conflict. Objective: to extend marx"s analysis to the current workplace looking at control and conflict it is an explanatory not a prescriptive theory (ie. doesn"t tell managers how to manage). How and why things work the way they do. Focus: how do organizations and managers use technology, what effect does technology/ management control have on employees. & ee-mgt conflict need for efficiency (cutting costs and increasing productivity) What effect does technology/ management control have on emploeyees. Braverman: two avenues of control: new technology implies youre gonna need fewer workers with lower skills, division of labor means you divide up jobs into smaller and smaller jobs.

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