MGM101H5 Lecture Notes - Lecture 2: Jay Lorsch, Henri Fayol, Time And Motion Study
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MGM101H5 Full Course Notes
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Document Summary
Focuses on matching people and tasks to maximize efficiency. After industrial revolution, were small workshops run by skilled workers who produced hand manufactured products (crafts production) were replaced by large factories of unskilled or semi- skilled employees who controlled the sophisticated machines that made products. Many managers only had technical knowledge, unprepared for social problems. Job specialization-the process by which a division of labour occurs as diff employees specialize in diff tasks over time: increases efficiency and leads to higher organizational performance, frederick w. taylor and the scientific management. Scientific management- systematic study of relationships bet people and tasks for the purpose of redesigning the work process to increase efficiency. Believed that the production process would be more efficient if the amount of time and effort that each employee spent to produce a unit if output could be reduced. Noted that increased specialization and division of labour could increase efficiency.
