MGM101H5 Lecture Notes - Organizational Effectiveness, Competitive Advantage, Natural Environment

• School: UTM
• Department: Management
• Course: MGM101H5
• Professor: Dave Swanston

Document Summary

Management is an assignment; coaching is a choice. Management is the process used to accomplish organizational goals through planning, organizing, leading, and controlling people and other organizational resources. Managers must practise the art of getting things done through organizational resources. Resources is a general term that incorporates: human resources (e. g. , employees, natural resources (e. g. , raw materials) financial resources (e. g. , money) Management challenges: talent, diversity, globalization, technology, ethics, careers. A collection of people working together to achieve a common purpose. Organizations provide useful goods and/or services that return value to society and satisfy customer needs. Intellectual capital is the collective brainpower or shared knowledge of a workforce. A knowledge worker is someone whose mind is a critical asset to employers. Workforce diversity describes differences among workers in gender, race, age, ethnicity, religion, sexual orientation, and able- bodiedness. The glass ceiling effect is an invisible barrier limiting career advancement of women and minorities.