CCT109H5 Lecture Notes - Lecture 2: Massachusetts National Guard, W. M. Keck Observatory

• School: UTM
• Department: Communication, Culture and Technology
• Course: CCT109H5
• Professor: Rhonda Mc Ewen

Document Summary

P: managers choose goals, actions to attain those goals. O:who will do wht tasks, where will the decisions be made, who reports to who. Work productive developing employees (hiring trainging, mentoring, rewarding) Interpersonal roles: figure head(face of the org), leader (get things done,engorage) , liaison (connect with other parts of org, help work together, make connections) Information roles: monitor( gathering int. and ext. info), disseminator( tell that info to the workers that can benefit) , spokesperson( same thing but only outside the organization) Decisional roles: negotiator( with supplkiers deals ), recourse allocator( how to best use reasouces) , disturbance handler( resolve unexpected), entrepreneur ( new ideas) Conceptual skills ( big pic), tech dkills (mastery of specific equipment), human skills( communicate) Desire to compete for jobs: always looking for job opening for further higher hierachy. Desire to exercise power: no personal but more socialized. : comfortable being diff from those they lead. Desire to take action: take momentum- making designs.