HSS 2102 Lecture Notes - Lecture 13: Shool, Health Promotion, Active Listening
31 Oct 2016
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Appraisal looking how you worked, what your strengths and weaknesses are. Problem-solving meet to figure out if workers are satisfied, if they have same goal. Persuasion looking at perspective (lawyers taking sides, etc. ) Opening prep work doing behind the scenes; things you do on a daily basis to prepare you for a particular session with the client. Body asking questions (get all the info here) What would you do to test intercultural communication theory? inverted funnel sequence - narrow topic to broad topic; closed questions to broad open questions; building big pic with repeated questioning, integrating previous responses. Conclusion build on the issues resolved from info gathering from the body. Be aware of your skills and abilities. Techniques in counselling phases in the interview/counselling process: preparation. Plan for the first meeting mental prep self-awareness of strengths and limitations: initiation. Formulating a contract and establishing mutual goals: exploration. Cli(cid:374)et"s deter(cid:373)i(cid:374)atio(cid:374) of their pro(cid:271)le(cid:373)s, a(cid:374)d subsequent management of their feelings.
