HSS 2102 Lecture Notes - Lecture 7: Nonverbal Communication, Facial Expression, Color Temperature

• School: University of Ottawa
• Department: Health Sciences
• Course: HSS 2102
• Professor: Tien Nguyen

Document Summary

Nonverbal communication: message components other than words that generate meaning. Includes physical appearance, body movement, facial expression, touch, vocal characteristics, vocal tone, etc. The nature of nonverbal communication: more convincing, highly contextual (ex in class, continuous (all the time, less structure (culture and parents influence, learned formally. Functions of nonverbal communication: create an impression, identify and express emotions, define relationships, establish power and influence, interpret verbal messages, deceiving others and detecting deceptions. Con you detect a lie: leakage cues. Unintentional nonverbal behaviors that may reveal deceptive communications: three leakage cue categories. Physical appearance: attractiveness perceived as kinder, more interesting, sociable, successful and desirable. Ex: body weight, height, shape etc: hair. Ex, money spent on hair products and services: clothing and accessories. Ex, wearing canali or zegna suit with expensive briefcase. Movement that express and idea or emotion. More gesturing used to make communication easier. Conceal true emotions with false facial expressions: replace fuck you with ok great.