CRM 3303 Lecture 2: Basic therapeutic skills part 2

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Redirecting: bring them back to focus, back on topic. It means channeling some kind of process or energy. Clarifying: there is a gap in your understanding so you ask so they can provide more information. Co(cid:374)fro(cid:374)ti(cid:374)g i(cid:374)(cid:272)o(cid:374)gruit(cid:455): (cid:449)he(cid:374) t(cid:449)o thi(cid:374)gs (cid:272)o(cid:373)(cid:373)u(cid:374)i(cid:272)ated (cid:272)o(cid:374)tradi(cid:272)t ea(cid:272)h other, or do(cid:374)"t li(cid:374)e up so (cid:455)ou confront it. You ask about it, talk about t ect. Exploration of meaning or concerns: something is not known so you explore the subjectivity. The idea is that you explore what the meanings of things could be. Exploration of options: explore ways to deal with the problem. You explore what has been tried in the past, (cid:449)hat (cid:449)orked, (cid:449)hat did(cid:374)"t, (cid:455)ou (cid:271)rai(cid:374)stor(cid:373) (cid:449)ith the perso(cid:374). Feed(cid:271)a(cid:272)k: (cid:455)our assess(cid:373)e(cid:374)t of ho(cid:449) the(cid:455)"re doi(cid:374)g. you (cid:272)a(cid:374) share it (cid:449)ith the (cid:272)lie(cid:374)t so(cid:373)eti(cid:373)es. Identification of themes and patterns: you share with the person your understanding of repeated issues. Generalization: take something really specific and your broaden it.

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