CMN 3138 Lecture 8: Phases of Group Development Forming, Storming, Norming, Performing

• School: University of Ottawa
• Department: Communication
• Course: CMN 3138
• Professor: Peruvemba Jaya

Document Summary

Lecture 8 - phases of group development: forming, Four phase model plotted on s curve. Forming: hello, orientation, & inclusion. In most cases this phase is getting to know each other. Getting to know other group members. Uncertainty about the task, procedures, roles and other members. Members comfortable; state opinions honestly. Avoiding conflict can be detrimental if group issues are suppressed. Conflict important for effective decision making. Conflict important to subsequent group. But, conflict can also become destructive. Norming: emergence as a group. Members more open, trusting, cohesive. Negotiation of goals, roles, expectations, group structure, division of labour. Group settles rules for discussion and making decisions. Members feel some tension to make progress. Open negotiation and resolving of issues. Need for full problem analysis before solution development. Periods of silence: positive introspection or negative withdrawal. Performing: making decisions, solving problems. Decide: decision making, problem solving. D evelop a plan of action. Linear models of group development.