CMN 2148 Lecture Notes - Lecture 3: Market Analysis, Organizational Chart, Decision-Making
30 Jan 2017
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Document Summary
Functional tradition: way of understanding organizational communication by describing what messages do and how they move through organizations. Communication as a complex organizational process that serves organizing, relationship and change functions. Incentives for employees- benefits for wanting to work, opportunities, motivation. You look at how to fix this. The way messages move through organizations through examining communication networks, channels, message directions, communication load, and distortion. Distortion: misperceiving what another person has asked for, especially when there"s stress. Communication transmits rules, regulations and information throughout the organization. Organization communication system: number of related units that operate together to create and shape organizational events, information processing is the primary function of the units. When information is not being processed, this is a communication breakdown. Systems theory: you have all the different groups and then the leader, when you remove a group it leaves a gap. Communication throughput: transformation of input info for internal organization use and generation of internal information.
