CMN 1148 Lecture Notes - Lecture 1: Stress Management, Formal Language, Pathos

• School: University of Ottawa
• Department: Communication
• Course: CMN 1148
• Professor: Sherry Ferguson

Document Summary

Lecture #1: the communication process learning from models. Competencies: defined as the characteristics of an individual which underlie performance or behavior at work (speaking, listening to others, written communication, nonverbal) Communication: process of simultaneously giving and receiving information, verbal or nonverbal. Common vocabulary or jargon that allows to talk about a topic (ex. passive voice, writing brochures for the government) Explain processes how and why we communicate. Visually depict relationship in the difference parts of the communication act. Aristotle"s model of communication: speaker speech audience. Simple communication model with a sender transferring a message containing information to a receiver (4th century bce) Three kinds of appeals: ethos: appeals based on source credibility of speaker, logos: appeals based on logic, pathos: appeals based on emotions. Ethos or appeals based on source credibility of speaker: Perceived safety or trustworthiness (most important, family values is the top value, show you"re a family person, sharing the same faith)