ADM 2372 Lecture Notes - Lecture 3: Operations Support System, Business Intelligence, Sensitivity Analysis
30 Jan 2017
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Brian to | jan. 17 & 20, 2017. Section 2. 1 decision support systems: making organizational business decisions, measuring organizational business decisions, using mis to make business decisions, using ai to make business decisions. Section 2. 2 business processes: managing business processes, using mis to improve business processes. Explain importance of decision making for managers at each of the 3 primary org. levels along w/ associated decision characteristics. Define critical success factors (csfs) & key performance indicators (kpis), & explain how managers use them to measure success of mis projects. Classify different operational, managerial, & strategic support systems, & explain how managers can use them to make decisions & gain competitive advantage. Describe & identify 5 main types of artificial intelligence (ai) Managerial decision-making challenges: analyze large amounts of information, apply sophisticated analysis techniques, make decisions quickly. 6-step decision-making process: problem identification, data collection, solution generation, solution test, solution selection, solution implantation.
