ADM 2336 Lecture Notes - Lecture 13: Job Enrichment, Emotional Contagion, Life Satisfaction

• School: University of Ottawa
• Department: Administration
• Course: ADM 2336
• Professor: Silvia Bonaccio

Document Summary

Job satisfaction= a pleasurable emotional state resulting from the appraisal of ones job or job experiences; represents how a person feels and thinks about his or her job. Values= things that people consciously or unconsciously want to seek or attain. Value-percept theory: a theory that argues that job satisfaction depends on whether the employee perceives that his or her job supplies those things they value. Dissatisfaction = (v want - v have) x (v importance) Pay satisfaction= employees feelings about the compensation for their jobs. Promotion satisfaction= employees feelings about how company handles promotions. Supervision satisfaction= employees feelings about their boss, including his or her competency, communication, and personality. Co-worker satisfaction= employees feelings about their co-workers including their personalities and abilities. Satisfaction with the work itself= employees feelings about the work tasks themselves. Satisfaction with work itself factors: meaningfulness of work, responsibility of outcomes, knowledge of results, knowledge and skills, growth and need strength.