ADM 1370 Lecture Notes - Lecture 3: Business Process, Employee Engagement, Big Data

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Purpose: to provide accurate, timely and useful info. Adm1370- module 1: each element must be present and all of the elements must work together, you cannot buy is (people/processes, collect, process, store, and distribute info, support decision-making, coordination, and control. Consists of 5 parts: people, procedures, software, hardware, data. Is = it + procedures + people (that produce & utilize information) Digital firms use information systems to enable the seamless flow of information between different parts of the organization as well as between the organization and its suppliers and customers. It = hardware + software + data: products, methods, inventions, standards. Buy it- hardware, licence programs & databases. Any new system requires training tasks, overcoming employees resistance to change, and managing employees as they utilize new system. 3 core activities of is: input: capture raw data from organizations/external environment, processing: convert raw data into meaningful info, output: transfer processed info to people/activities that us it.

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