ADM 1300 Lecture 2: ADM1300 Lecture 2 Notes

• School: University of Ottawa
• Department: Administration
• Course: ADM 1300
• Professor: Matthew Archibald

Document Summary

Fayol also developed a set of 14 principles: division of labour: allows for job specialization. Equity: treat all employees fairly in justice and respect. Order: each employee is put where they have the most value. Bureaucracy: an ideal, intentionally rational, and very efficient form of organization. Based on principles of logic, order, and legitimate authority. Authority is the power to hold people accountable for their actions. Positions in the firm should be held based on performance not social contacts. People should know what is expected of them. Rules, standard operating procedures (sops), & norms used to determine how the firm operates. --> o(cid:373)eti(cid:373)es, these lead to (cid:862)red-tape(cid:863) a(cid:374)d other pro(cid:271)le(cid:373)s. Behavioural management human resource approaches include: follett"s (cid:374)otio(cid:374) of orga(cid:374)izatio(cid:374)s as (cid:272)o(cid:373)(cid:373)u(cid:374)ities, hawthorne studies, maslo(cid:449)"s theory of hu(cid:373)a(cid:374) (cid:374)eeds, m(cid:272)gregor"s theory x a(cid:374)d theory y, argyris"s theory of adult perso(cid:374)ality.