SOC 101 Lecture Notes - Lecture 4: Nonverbal Communication, George Herbert Mead, Space Shuttle Columbia Disaster
Document Summary
In social interaction, nonverbal communication is as important as language is. Four misconceptions: emotions are often viewed as a fixed, involuntary response to an external stimulus. That is not correct as research has shown that emotions are something that we can manage to some extent and control. The chapter addresses this through the concepts of emotion management and emotional labour (pp. 72 74): the abstract concepts of status, status set, roles, status conflict, and role conflict are very often dismissed as unimportant. Understanding social structures may help students appreciate the forces influencing the actions of individuals: social interaction is not confined to a specific learning experience. It is an ongoing process of negotiating the ever changing social realities and may be used as tools to create the best possible future. Write down the social interaction key terms that your notes identify and briefly define all four the terms (your answer should include the following the key terms below):
