gms 200 Lecture Notes - Lecture 6: Ohsas 18001, Work Sampling, Binary Logarithm

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Work/job design: specifying the content and method of the work or job. Work/job consists of a set of tasks. Objective: assign organizational tasks to employees to maximize long-term productivity/profitability2. Specialization: focuses work/job to a narrow scope (assembly line, etc: advantages: simplified training, high productivity, low wage costs, disadvantages: difficult to motivate, dissatisfaction. Job enlargement: giving a worker a larger portion of the total activity of making the good or providing the service horizontal loading: same level of responsibility as original job, goal: make job more interesting. Job rotation: workers periodically exchange jobs: workers learn more, can fill in for others, repetitive injuries avoided. Job enrichment: increasing employee responsibility for planning, execution, & control of job vertical loading. Collective agreements determine wages, benefits, security of jobs, hiring/layoff/promotion/seniority, safety standards/working conditions, work rules, job classification, scheduling, grievance procedures. Methods analysis: breaks down the job into a sequence of tasks/elements/motions & improves it.

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