PSYC 314 Lecture Notes - Lecture 4: Mammography, Chemotherapy, Warini
Document Summary
2 main factors related to the patient"s evaluation of health care: Quality of interaction with provider supportive autonomy/control knowledge/information the key is communication. Structure of health care delivery having a family doctor. Changes in care providers shared responsibilities, too many providers. (many types providers) Using baby talk, elderspeak, or overly simplistic explanations. Compared to doctors who had 2 or more malpractice claims, those without any claims were found to: Spend longer (18. 3 vs 15 minutes) with patients . Physicians try to see the disorder and the treatment as the patient does, and in so ding enlist the patient"s cooperation in the diagnostic and treatment process. Vividly imagine that you are afraid of the dentist and have to get some dental work done. Vividly imagine that the pilot of your airplane announces that he has to land in an emergency. I would ask the dentist what he was going to do.
