MSCI311 Lecture Notes - Lecture 5: Msci, Organizational Structure, Work Unit

• School: University of Waterloo
• Department: Management Sciences
• Course: MSCI311
• Professor: Ada Hurst

Document Summary

Msci 311 module 5 - technology: definition, technology = knowledge, tools, techniques, and behaviour used to transform organization inputs into organization outputs, operations technology, machines, equipment, instruments. Importance of technology: tasks, technology affects job design, productivity, new technology to increase productivity, organizational design. Routine few surprise problems standard procedures: high formalization & centralization, written, vertical communication little training or experience large span of control, mechanistic structure. Engineering: moderate formalization & centralization, both verbal and written, vertical and horizontal communication formal training is critical, moderate span of control, mostly mechanistic structure. Technology & social systems impact of technology on job design technology may increase specialization and reduce the job-cycle: positive: increase efficiency, productivity, reduce training, negative: boredom and loss of concentration. Works prefer tasks that have high autonomy, variety, task identity, and task significance techniques to fix" the problem job rotation job enlargement job enrichment make the job more meaningful and autonomous.