HRM200 Lecture 6: Chapter 10
3 Nov 2016
School
Department
Course
Professor
Document Summary
The process encompassing all activities related to improving employee performance, productivity, and effectiveness. includes goal setting, pay for performance, training and development, career management, and disciplinary action. Step 1: define performance expectations **test 2: short answer (what are 2 dimensions of defining expectations task & contextual + examples) Task performance: focusing on tasks, direct contribution to job-related processes. Creating a report of expectations, producing a product. Contextual performance: indirect contribution to the organization"s social responsibility values (improving the organizational, social, and psychological behaviours) Demonstrates positive attitude , being a mentor to someone, helping others. Legal considerations: correlate performance expectations to job activities. Step 2: provide ongoing feedback and coaching. Employee responsible for monitoring own performance and asking for help. Manager responsible for communicating changing strategies and objectives if applicable. Step 3: conduct performance appraisal and evaluation discussions. For a few/ at least 3 of them)
