AFM280 Lecture Notes - Lecture 10: Quality Circle, Energizer, Conscientiousness
17 May 2018
School
Department
Course
Professor
Chapter 10 + 11
TEAM CHARACTERISTICS AND DIVERSITY
• A team consists of two or more people who work interdependently over some time to accomplish
common goals related to some task-oriented purpose
• Special for two reasons
• Deeper dependence on one another than the interactions within groups
• Interactions occur with a specific task-related purpose in mind
• Team allow members to pool complementary knowledge and skills to do different tasks
WHAT CHARACTERISTICS CAN BE USED TO DESCRIBE TEAMS?
TYPES OF TEAMS
WORK TEAMS
• Work teams are designed to be relatively permanent. Their purpose is to produce goods or provide
services, and they generally require a full-time commitment from their members
find more resources at oneclass.com
find more resources at oneclass.com
• One way they vary is how member have autonomy in defining their roles and decision making
• Traditional work teams have specific sets of job duties, now, self-managed work teams are
not locked into specific jobs
MANAGEMENT TEAMS
• Management teams are similar to work teams in that they are designed to be relatively permanent
• The difference is
• Work team focus on the accomplishment of core operational level production and service
tasks, management teams participate in managerial-level tasks that affect the entire
organization. (e.g. coordinate activities or subunits- departments to achieve long-term
goals)
• Top management teams, for example, consist of senior level executives who meet to make
decisions about the strategic direction of the organization
PARALLEL TEAMS
• Parallel teams are composed of members from various jobs who provide recommendations to
aages aout ipotat issues that u paallel to the ogaizatio’s podutio poess
• Part-time commitment
• Can be permanent or temporary
• E.g. Quality circles
PROJECT TEAMS
• Project teams ae foed to take o oe-tie tasks that ae geeall ople ad euie a lot
of input from members with different types of training and expertise
• Some work full and some work part-time
ACTION TEAMS
• Action teams perform tasks that are normally limited in duration. The tasks in contexts tend to be
highly visible and challenging.
• Sport teams
• Musical groups may stick together for decades
• A team can be grouped into many types
find more resources at oneclass.com
find more resources at oneclass.com
VARIATIONS WITHIN TEAM TYPES
• Important variations within those categories mentioned before that are needed to understand a
tea’s futioig
• Virtual teams are teams in which the members are geographically dispersed, and interdependent
activity occurs through electronic communications.
• Virtual teams are not just an efficient way to accomplish work when members are
geographically separated
• It allows teams to make progress without members having to work 24/7
• Teas go though fie stages as the pogess fo a el foed tea to oe that’s ell
established
• First stage: forming
• Members try to understand boundaries in the team
• Know what is expected of them, and who is in charge
• Second stage: storming
• Members remain committed to ideas they bring with them to the team
• Uillig to aoodate othe’s ideas- triggers conflict
• Third stage: norming
• Members know they need to work together to accomplish team goals
• Feelings of solidarity develop as members work toward team goals
• Over time, norms and expectations develop regarding what members are responsible for
what
• Fourth stage: performing
• Members are now comfortable working in their roles
• Team making progress toward goals
• Last stage: adjourning
• Members experience anxiety and other emotions as they disengage and ultimately separate
from the team
find more resources at oneclass.com
find more resources at oneclass.com
Document Summary
Interactions occur with a specific task-related purpose in mind: team allow members to pool complementary knowledge and skills to do different tasks. Work teams: work teams are designed to be relatively permanent. Parallel teams: parallel teams are composed of members from various jobs who provide recommendations to (cid:373)a(cid:374)age(cid:396)s a(cid:271)out i(cid:373)po(cid:396)ta(cid:374)t issues that (cid:396)u(cid:374) (cid:862)pa(cid:396)allel(cid:863) to the o(cid:396)ga(cid:374)izatio(cid:374)"s p(cid:396)odu(cid:272)tio(cid:374) p(cid:396)o(cid:272)ess, part-time commitment, can be permanent or temporary, e. g. Project teams: project teams a(cid:396)e fo(cid:396)(cid:373)ed to take o(cid:374) (cid:862)o(cid:374)e-ti(cid:373)e(cid:863) tasks that a(cid:396)e ge(cid:374)e(cid:396)all(cid:455) (cid:272)o(cid:373)ple(cid:454) a(cid:374)d (cid:396)e(cid:395)ui(cid:396)e a lot of input from members with different types of training and expertise, some work full and some work part-time. Action teams: action teams perform tasks that are normally limited in duration. The tasks in contexts tend to be highly visible and challenging: sport teams, musical groups may stick together for decades, a team can be grouped into many types.
