HROB 2100 Lecture Notes - Lecture 15: Performance Appraisal, Goal Setting, Central Tendency

• School: University of Guelph
• Department: Human Resources and Organizational Behaviour
• Course: HROB 2100
• Professor: Xi Chen

Document Summary

Contextual performance: indirect contribution to the organization"s effectiveness (beyond those speci ed by the job: organizational citizenship behaviour. Legal considerations: correlate performance expectants to job activities. Management by objectives (mbo): set organization goals, set departmental goals, discuss departmental goals, de ne unexpected results, performance reviews (measure results, provide feedback. 1: each department, each employee, the manager and the employee jointly set speci c, measurable goals that relate to organizational and departmental goals ,and periodically discuss progress towards these goals. Tuesday, march 8, 2016: speci c, measurable, attainable, results orientated/realistic, time bound. Step 2: provide ongoing feedback and coaching: important to have open two-way communication, employee responsible for monitoring own performance, and asking for help, manager responsible for communications changing strategies and objectives if applicable. Inactive mastery gaining relevant experience can do it, so can i ) necessary skills to succeed. Tuesday, march 8, 2016: we need feedback to know how you are actually performing so you can perform!