HROB 2100 Lecture Notes - Lecture 8: Communication Apprehension, Situational Leadership Theory, Relate

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Steve jobs: represent organization value, image to outside world, in uence culture, norms etc. Leadership: process of directing and in uencing people toward attaining de ne organizational goals: set direction, de ne what we need to do, generative tasks, align people (getting buy in, provide motivation, build/communicate vision. Management: process of dealing with and controlling people or things: make sure we do, implementation tasks, planning and budgeting, organizing and staf ng, controlling and solving problems, carrying out the vision. Note leaders and managers have different tasks and roles, but are not necessarily different poeple. Trait theory: trying to nd traits that show potential of being a good leader, didn"t result in much (no signi cant data or correlation) Effective leadership behaviours: initiating structure (production-oriented, task, the de ning and structuring of roles technical part, allocate tasks, people, job relationships that re ect trust and respect, consideration (employee-oriented)

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