HROB 2100 Lecture Notes - Lecture 2: Fundamental Attribution Error

• School: University of Guelph
• Department: Human Resources and Organizational Behaviour
• Course: HROB 2100
• Professor: Xi Chen

Document Summary

Perception: the process by which individuals organize and interpret their impressions to give meaning to their environment. Why is it important: because behaviour is based on perception of what reality is, not on reality itself, the accuracy of our perception determines the effectives of our action. Why does it matter: most obvious applications in the workplace, employment interviews, performance evaluations, brand & company image. Self-ful lling prophecy: a person will behave in ways consistent with how he or she is perceived by others. The situation elements in the environment in uence our perception: time, work setting, social setting. The perceiver how we read things differ from person to person: attitudes, motives, interests, experience, expectations. The target what we see is perceived differently from other people: novelty, motion, sounds, size, background, proximity. Fundamental attribution error: the tendency to underestimate external factors and overestimate internal factors when making judgments about others" behaviour.