CIS 2250 Lecture Notes - Lecture 1: Problem Solving, Continual Improvement Process

• School: University of Guelph
• Department: Computing and Information Science
• Course: CIS 2250
• Professor: Stacey

Document Summary

Problem solving is a 4 step process: understand the problem/current situation, identify the cause(s) of the problem, develop an effective and efficient action plan, execute the plan, analyze its effectiveness and modify it until the problem is solved. Communication: has anyone else run into this problem before, ask for advice when applicable but do not expect others do your work for you! Research: google, library, reference books, books on topic look up information before formulating a plan, go forums, post questions, emails experts if appropriate the answer may be out there! Testing and experimentation: do you know enough about the problem, more testing never hurts refer to appropriate documents like specifications, design docs, etc. Execute the plan, analyze its effectiveness and modify it until the problem is solved. Use revision control or some other system so that you can rollback any changes or actions that did not have the desired effect.