BUS 2090 Lecture Notes - Lecture 4: Job Satisfaction, Total Quality Management, Baby Boomers
19 Dec 2016
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Document Summary
Values: broad tendency to prefer certain states of a airs over others. The preference aspect of this de nition means that values have to do with what we consider to be bad/good. Motivational - are used to signal the attractive aspects of our environment that we seek and the unattractive aspects of our environment that we try to avoid or change. Signal how we should or should not behave. Broad tendency: values are very general and that they do not predict behaviour in speci c situations very well. Tend to hold values structured around achievement, power, autonomy, conformity, tradition, and social welfare. Traditionalists (1922-1945) : respectful of authority and high work ethic, makes up 8% of the working population - smallest. Baby boomers (1946-1964): optimistic workaholics, makes up 44% of the working population - biggest. Generation x (1965-1980): cynical, con dent and pragmatic, makes up 24% of the working population - second largest.
