CMNS 1810 Lecture Notes - Lecture 3: Chain Letter
10 Oct 2016
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Subject: request (focus) for month-end expenditures (topic) Audience: internet / email issues: consider the medium. Ve(cid:396)(cid:271)al (cid:272)ues a(cid:374)d to(cid:374)e a(cid:396)e (cid:373)issi(cid:374)g. use pu(cid:374)(cid:272)tuatio(cid:374) app(cid:396)op(cid:396)iatel(cid:455). Do(cid:374)"t o(cid:448)e(cid:396)use exclamations: begin by addressing the recipient (when possible) Personalize and create a connective link (hi sandra, instead of hi, or for groups: dear staff, hi all, hi everyone, etc. : maintain privacy. Do(cid:374)"t se(cid:374)d (cid:272)o(cid:374)fide(cid:374)tial e(cid:373)ails (cid:448)ia e(cid:373)ail as (cid:455)ou (cid:272)a(cid:374)(cid:374)ot gua(cid:396)a(cid:374)tee thei(cid:396) p(cid:396)i(cid:448)a(cid:272)(cid:455: maintain your email credibility. Avoid spamming or sending chain letter email, readers might question your credibility. The way that the author expresses attitude/feeling in a message. Depends on the situation, purpose, and channel of communication. Either too abrupt and demanding or too apologetic and too overly courteous. Aim for a tone that is formal yet polite. 5 tips for improving your information request: put the main idea first, give a reason for the request or state its benefit, introduce multiple requests or questions with a summary statement.
