BUS 272 Lecture Notes - Lecture 8: Fiedler Contingency Model, Flight Attendant, Ingratiation

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 272
• Professor: Dianne Cyr

Document Summary

A gets b to do something that they would otherwise not do. Diference power vs leadership: power you get someone to do something, with leadership you get someone to want to do something. Coercive power: pressure or force people to do something. Ex: bar use force to not let you get in. Only good as long as you are there to administer it. Reward power: provide incenive to get behaviour you want. Legiimate power: power based on posiion of authority. Coercive, reward and legiimate: oten go together, very ied. Referent power: people we admire, aspire to,respect (tv put stars/athletes) could be manager too if you respect and aspire to him. Ex: light atendant: can have all power depending on what they do. Ingraiaion: being very nice and latering to someone. Consultaion tacic: trying to get someones advice/opinion of someone. Personal appeal: please,i really need this since it helps me . Helps yourself. ( use on referent power people)