BUS 272 Lecture Notes - Lecture 13: Job Security, Specific Performance, Departmentalization

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 272
• Professor: Christopher Zatzick

Document Summary

Pyramidal organizational structure: reflects a hierarchy, centralized, span of control = 2, every 1 person controls2 people, communications process = messier, adv: workers are divided by specific professions (functional organization) Matrix departmentalization: matrix structure = combines 2 forms of departmentalization = functional + product, dual chain of command. Information permeates the organization and more quickly reaches people who need it: employees report to 2 bosses, significant interaction between function and project managers, advantages: Increases cross-functional interaction: facilitates coordination when there are many activities, more communication, efficient allocation of specialists, disadvantages, power struggles, confusion, stress, less security, unclear job expectations/roles. Loss of power, status, identity, expertise: misunderstanding & lack of trust, do(cid:374)"t u(cid:374)dersta(cid:374)d the (cid:374)ature of the (cid:272)ha(cid:374)ge, fear of the u(cid:374)k(cid:374)o(cid:449)(cid:374) Overcoming resistance to change: education and communication, fights the effects of misinformation and poor communication, co(cid:373)(cid:373)u(cid:374)i(cid:272)atio(cid:374) (cid:272)a(cid:374) (cid:271)e helpful i(cid:374) (cid:862)selli(cid:374)g(cid:863) the (cid:374)eed for (cid:272)ha(cid:374)ge.