BUS 216 Lecture Notes - Lecture 3: Active Listening, Comfort Zone, Body Language

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 216
• Professor: Sarb Hovey

Document Summary

Synchronous: refers to communication that takes place in real time, such as an phone conversation, meeting or instant messaging exchange. Part 1: why do you need to understand communication styles. Depends on the other person"s position we communicate with them differently. You have already developed this natural ability to adapt your style to your surroundings and your audience: define and understand your communications comfort zone. Identify areas that need improvement and use them to build your confidence: peer feedback: ask your peers to feedback on what they observe of your communication style based on your list of questions. The insight you gain may prevent you from making costly errors in the future as you are asked to collaborate on more projects: instructor feedback: ask for your instructor for feedback on your communication style. You will gain valuable insight into how someone with some authority assesses your ability to communicate: learn to adapt: get out of your comfort zone.