BUS 201 Lecture Notes - Lecture 6: Crisis Management, Chief Operating Officer, Swot Analysis

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Management: the process of planning, organizing, leading, and controlling an enterprise"s financial, physical, human, and information resources to achieve the organization"s goals. The planning, organizing, leading, and controlling aspects of a mangers job are interrelated. Manager is likely engaged is all activities any day. Management efficiency: achieving the greatest level of output with a given amount of input (doing things right) Management effectiveness: achieving organizational goals that have been set (doing the right things) Planning: the process of determining a firm"s goals and developing a strategy for achieving those goals. Strategic plans: reflect decisions about resource allocations, company priorities, and the steps needed to meet strategic goals. Tactical plans: shorter range plans concerned with implementing specific aspects of the company"s strategic plan. Operational plans: developed by middle and lower level mangers, set short term targets for daily, weekly or monthly performance. Organizing: involves mobilizing the resources that are required to complete a particular task.

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