RMG 200 Lecture Notes - Lecture 12: Ikea, Management Information System, Hmv Canada
7 Mar 2016
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2: motivate and manage employees to achieve store performance goals. Manage store employees o o o o o. Displaying merchandise and maintaining visual standards o: working with buyers o. Coordinating eforts, it can achieve lower prices from suppliers. Opportunity to have to best people making decisions. Emphasizes customer service use your best judgement to do anything you can provide service to our customers: walmart o. Emphasizes reducing costs so they can provide low prices to customers. Equal opportunity and anti-discrimination laws o: what can and can"t be asked o. Employee safety and health ( ministry of labour, workplace safety and insurance board wsib) Touching unwanted patting, kissing, hugging, or even cornering. Unwelcome advances ofensive and repeated requests for dates. Advancement favours requests for sexual favours concerning one"s job. Remarks and innuendo subtle remarks concerning one"s clothing, body, sexual activity o. Building customer loyalty: customer relationship management and service strategies. A business philosophy and asset of strategies programs.
