RMG 200 Lecture Notes - Lecture 13: Human Resource Management, Full-Time Equivalent, Salary
30 Jun 2019
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Chapter 13 human resource management and staff training issues. Retailer"s 5 critical assets to achieve financial objectives employees, locations, merchandise inventory, stores, and customers. Human resource management is important in retailing because employees play major role in performing critical business functions. Activities by store management recruiting, selecting, training, supervising, evaluating, and compensating. Increase productivity of retailer"s principal assets firm"s investment in its employees, inventory, and real estate. Increasing labor productivity (e. g. sales generated by each store) Controlling costs (e. g. major costs such as compensation and benefits for employees) Store managers responsible for costs (e. g. scheduling labor, operating and maintenance cost) Reduce inventory shrinkage (e. g. shop lifting and employee theft) Page 396 steps in process of managing store employees (5 steps: recruiting and selectingeffective people, improving their skills through socialization and training, motivating them to perform at higher levels, evaluating them, compensating and rewarding them.
