MHR 749 Lecture Notes - Lecture 10: Procedural Justice, Distributive Justice, Central Tendency

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Week 10: pay for performance: performance appraisal and plan design. E = supportive environment: what is important to a person, offering it in exchange for some, desired behavior. Motivation theories: content theories (what is important to a person, maslow"s need hierarchy, herzberg"s two-factor theory, process theories (the nature of the exchange, expectancy theory, equity theory, agency theory, reinforcement theories (desired behaviour, reinforcement theory, goal setting theory. Individualist want pay based on individual performance: reward systems should be designed to attract people with desired personalities and values. Do people stay in a firm (or leave) because of pay: factors impacting turnover. Level of employee satisfaction with pay: other rewards that influence the decision to stay. Strategy 3: understand how raters process information: the rater, observes the behavior of a ratee, encodes ratee behavior, stores information in memory, when evaluating a ratee, reviews performance dimensions, retrieves stored observations to determine relevance to performance dimensions.

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