MHR 711 Lecture Notes - Lecture 11: Csa Group, Debriefing, Organizational Communication
12 Nov 2017
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Document Summary
The events of sept. 11, 2001, the subsequent rash of anthrax-related scares, the outbreak of sudden acute respiratory syndrome in canadian cities, are all examples of emergencies. In canada, emergency response is largely up to individuals to decide what to do in an emergency. Organizations must consider possibility of a disaster: potential for loss is very high. Safety programs need a planned response to threat of disaster. Two central aspects of emergency planning in organizations: emergency preparedness, response to emergency. Emergency planning involves: anticipating and planning for emergencies, putting plans into action as needed and then, getting back to work, refining plans in light of new learning. Emergency plan goals: reduce injuries and property damage, restore organization to its normal operations. Pearson, clair, misra, and mitroff describe a five-stage crisis management process: stage 1- signal detection, targeted at prevention, beings with recognition that an emergency is possible or imminent, stage 2- preparation.
