MHR 523 Lecture Notes - Lecture 3: Life Insurance, Parental Leave, Performance Appraisal

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Team develops its own purpose or mission. Problem solving becomes a way of life. Effectiveness is measured by collective outcomes and the willingness to work together again. Group members tend to be uncertain and anxious about such things as their roles. Subgroups take shape and subtle forms of rebellion, such as procrastination. When things become more clear, more even, a lot of listening and participation. Having worked so hard, get along with members. Task roles: enables work group to define and clarify and pursue a common purpose. Maintenance roles: foster supportive and constructive interpersonal relationships. Credible activist: both credible (respected, listened to, trusted) and active (take a position, challenge assumptions) Talent managers and organizational designers: recruit effectively, reduce turnover and redesign structure. Productivity: the ration of a firms outputs (goods and services) divided by it"s input (people, capital, materials, energy. ) Productivity improvement is essential for long-term success.

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