MHR 405 Lecture Notes - Lecture 4: Root Mean Square, Sunk Costs, Prospect Theory
13 Dec 2015
School
Department
Course
Professor
Document Summary
A set of principles and procedures to systematically understand previous unexplained events and conditions. Psychological, behavioural and physiological episodes that create a state of readiness. Two features of all emotions; evaluation (core affect)- evaluate that something is good/bad; activation-generate internal energy/effort. Based on innate and learned responses to environment. This firm is a good/bad place to work. Emotional experience caused by a perception that our beliefs, feelings, and behaviour are incongruent. Inconsistency generates emotions that motivate us to increase consistency. Instead, we reduce dissonance by changing our beliefs/feelings about the attitude object. Effort, planning and control needed to express organizationally desired emotions during interpersonal transactions. Higher in jobs requiring: frequent/lengthy emotion display , variety of emotions display, intense emotions display. Emotion display norms vary across cultures; expressed emotions discouraged: ethiopia, japa. Expressed emotions allowed : kuwait , spain. Emotional dissonance conflict between true and required emotions.
