MHR 405 Lecture Notes - Lecture 10: Centrality, Hierarchical Organization, Assertiveness

• School: Ryerson University
• Department: Human Resources
• Course: MHR 405
• Professor: David Chalmers

Document Summary

Chapter 10 power influence in the workplace. The meaning of power: the capacity of a person, team, or organization to influence others, potential, not actual use, people ha(cid:448)e po(cid:449)er they do(cid:374)"t use may not know they possess, a perception, not necessarily reality. Model of power in organizations: sources of power power over others. Legitimate power range varies across national and org cultures past. Expert power: the capacity to influence others by possessing knowledge or skills that they value, coping with uncertainty, organizations operate better in predictable environments, people gain power by using their expertise to, prevent, forecast, absorb. Referent power: occurs when others identify with, like, or otherwise respect the person, associated with charismatic leadership. Increasing nonsubstitutability: few/no alternatives to the resource. Increase nonsubstituability by controlling the resource: exclusive right to perform medical procedures, control over skilled labour, exclusive knowledge to repair equipment.