ITM 350 Lecture Notes - Lecture 1: Xml, Canada Revenue Agency, User Friendly

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 350
• Professor: Franklyn Prescod

Document Summary

Internet: a global network based on a common digital communication standard. Ebusiness: any business carried out in electronic data interchange (edi) Electronic data interchange (edi): creating electronic forms (online business transactions) ex. invoices and purchase orders. Business models: define how companies do business and make money. Speed- people expect fast turnarounds to their request due to fast technology advancements. Convenience- businesses can cut infrastructure costs and increase technology costs due to online convenience. Customization- a different manufacturing and distribution models enables customers to customize online. Redefinition of product value- ability to convey info, services and other features redefines products/services. > changes and pressure on business models led to new ebusiness strategies. Customer relationship management (crm): set of strategies, technologies and processes that help improve customer relations. Eprocurement: process of acquiring goods/services through electronic means. Sourcing (find, price, order, inbound logistics/receiving, paying) Systems integration: bringing together various business systems to conduct business processes. Tools that enable system integration to take place.