ITM 102 Lecture Notes - Lecture 9: Data Warehouse, Sales Quote, Accounts Receivable

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 102
• Professor: Franklyn Prescod

Document Summary

Suite of integrated software modules and a common central database. The database collects data from many different divisions and departments in a firm and from a large number of business processes. Information collected from one process can be accessed and used by other processes in the firm. Built around thousands of predefined business processes that reflect best practices. Sales/manufacturing: order processing, billing, sales planning, etc. Select functions of system they wish to use. More efficient operations and customer-driven business processes. A network of organizations and business processes for procuring raw materials, transforming these materials into intermediate and finished products, and distributing the finished products to customers. Links suppliers, manufacturing plants, distribution centres, retail. Materials, information, and payments flow through the supply chain in outlets and customers both directions. Can waste up to 25% of operating expenses. Finished goods shipped after leaving assembly line. Information about product demand gets distorted as it passes from one entity to next across supply chain.