ITM 102 Lecture Notes - Lecture 5: Information Technology Management, Application Software, Peoplesoft

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 102
• Professor: Franklyn Prescod

Document Summary

The shared te(cid:272)h(cid:374)ology resour(cid:272)es that pro(cid:448)ide the platfor(cid:373) for the fir(cid:373)"s spe(cid:272)ifi(cid:272) i(cid:374)for(cid:373)atio(cid:374) system applications. Includes investment in hardware, software, and services, such as consulting, education, and training. Set of physical devices and software required to operate enterprise. Set of firm wide services including: computing platforms providing computing services. Telecommunications services: data management services, application software services, physical facilities management services. It management, standards, education, research and development services. The (cid:862)ser(cid:448)i(cid:272)e platfor(cid:373)(cid:863) perspe(cid:272)ti(cid:448)e refers to a(cid:374)alyzi(cid:374)g the a(cid:272)tual ser(cid:448)i(cid:272)es e(cid:374)a(cid:271)led (cid:271)y (cid:374)e(cid:449) technology tools. For example, a new pc might save an employee one hour per day in wait time for information, dramatically increasing his value to the firm. Evolution of it infrastructure: general-purpose mainframe and minicomputer era: 1959 to present, personal computer era: 1981 to present, client/server era: 1983 to present. Enterprise computing era: 1992 to present: cloud computing and mobile computing era: 2000 to present. Technology drivers of infrastructure evolution: moore"s la(cid:449) a(cid:374)d (cid:373)i(cid:272)ropro(cid:272)essi(cid:374)g power.