ITM 100 Lecture 13: ITM 100 CHAPTER 13

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 100
• Professor: Raymond Moss

Document Summary

The redesign reorganizes workflows, combining steps to cut waste and eliminate repetitive, paper-intensive tasks: paradigm shift involves rethinking the nature of business and the nature of the organization. They often fail b/c extensive organizational change is hard to orchestrate. Business process management (bpm) provides a variety of tools and methodologies to analyze existing processes, design new processes, and optimize those processes. 1: analyze existing processes, design the new process. They automatically manage processes across the business, extract data from various sources and databases, and generate transactions in multiple related systems. Activities that go into producing an info system solution to a organizational problem or opportunity are called systems development. Structured kind of problem solving with distinct activities consisting of systems analysis, design, programming, testing, conversing, production and maintenance. Usually take place in sequential order but some activities may need to be repeated or take place simultaneously, depending on the approach used.