HTT 303 Lecture Notes - Lecture 13: Air Miles, Watchmojo.Com, Customer Relationship Management
17 Apr 2016
School
Department
Course
Professor
Document Summary
It is a not-for-proit organizaion that administers the protecive travel industry act and the. This fund pays travelers when their holiday becomes a nightmare because a registered ontario tour company or travel agency they have dealt with went broke or failed to deliver a holiday package. It does this to ofer travelers with protecion when travelling or choosing to travel. Most try to use what is right at their ingerips when confronted with an unfamiliar property. Some rely on descripions found on the computer. Some rely on the telephone and contact the hotel about its ameniies. Hotel indexes, directories, brochures, other material sent by hotels to provide info that agents need. Fams are familiarizaion trips for travel agents discounts. More suppliers have announced they are adoping increasingly stringent standards for such discounts. Many use iatan card to weed out agent wannabes.
