GMS 401 Lecture Notes - Lecture 1: Production Planning, Capacity Planning, Interchangeable Parts
Document Summary
Operations management the management of processes or systems that create goods and/or provide services. Process a series of linked actions, changes or functions bringing about a result. There are three types of processes: core, support, and managerial. Managerial processes govern the system transformation raw materials to direct materials. Companies use om strategies and tactics to improve their efficiency and effectiveness ex. Inventories, assuring quality, motivating employees, where to locate facilities. Efficiency operating at a minimum cost and time. The operations function performs all activities all the activities directly related to producing goods or providing services. The core of most organizations; it is responsible for the creation of an organization"s goods or services. Inputs are used to obtain finished goods or services using one or more transformation/conversion process. To make sure that outputs are correct, feedback (measurements) are taken and compared to determine whether action is needed (control)