GMS 401 Lecture Notes - Lecture 1: Material Requirements Planning, Operations Management, Quality Management
30 Jan 2017
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Document Summary
A process by which objectives are achieved through the use of resources. Labour laws have evolved and labour workers have adapted their ways to change their views of management to coincide with the change in laws: operations. Those activities within an organization that are directly related to providing goods or services to customers. Don"t have the funding: create, build value, transform inputs to outputs. Organizing to produce goods and services: essential functions: Finance/accounting tracks how well the organization is doing, pays bills, collects the money: never trust anybody to handle your businesses finances but yourself. Why study operations management: om is one of three major functions of any organization. What operations managers do: basic management functions. The critical decisions: design of goods and services. Who is responsible for quality: process and capacity design. What equipment and technology is necessary for these processes: location strategy. On what criteria should we base the location decision: layout strategy.
