GMS 200 Lecture Notes - Lecture 1: Glass Ceiling, Gross Domestic Product, Intellectual Capital

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Horatio Morgan

Document Summary

The current workplace environment in canada is challenging because of the change extended in the workplace. Smart people commit their energies and intellect to continuous learning and personal development. Companies with a future are committed to people and offer inspirational leadership, reward and respect people, and provide supportive work environments. High performing companies gain extraordinary results from people. People and their talents are the ultimate foundations of organizational performance. Intellectual capital: the collective brainpower or shared knowledge of a workforce. Knowledge workers: is someone whose mind is a critical asset to employers. Workforce diversity: describes the differences among workers in gender, race, age, ethnicity, religion, sexual orientation, and able-bodiedness. Many call diversity a business imperative and view it as an asset. Diversity bias can occur through prejudice, discrimination, and the glass ceiling effect. Prejudice:the display of negative, irrational attitudes toward members of diverse populations. Discrimination: actively denies minority members the full bene ts of organizational membership.