GMS 200 Lecture Notes - Lecture 2: Henri Fayol, Scientific Management, Knowledge Management

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Lori Anne Heckbert

Document Summary

High performing organizations treat people as valuable strategic assets. Managers must ensure that people are treated as strategic assets. Directly supports and helps activate the work efforts and performance accomplishments of others. Top managers responsible for performance of an organization as a whole or for one of its larger parts. Middle managers in charge of relatively large departments or divisions. Team leaders or supervisions in charge of a small work group of non-managerial workers. Line managers are responsible for work activities that directly affect organization"s outputs. Staff managers use technical expertise to advise and support the efforts of line workers. Functional managers are responsible for a single area of activity. General managers are responsible for more complex units that include many functional areas. Administrators work in public and non-profit organizations. Accountability is the requirement of one person to answer to a higher authority for relevant performance results.