GMS 200 Lecture Notes - Lecture 10: Bla Bla Bla, Customer Relationship Management, Situational Leadership Theory

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Bamidele Adekunle

Document Summary

Planning in the process of setting objectives and determining how to accomplish them. 5 steps of planning: define your objectives, determine where you stand relative to your objectives, develop premises regarding future conditions (check in the book, analyze alternatives and make a plan, implement and review (chick in the book) Focus: canadian grocery industry: in our evaluation of walmart"s approach to planning, we noted that it primarily gains direction from two factors. Planning is about providing direction for the organization, and for. Flexibility, action (which of the following statement does not describe benefits of scenario planning) Scenario planning is a long-term version of contingency planning, called scenario planning, involves identifying several alternative future scenarios or states of affairs that may occur. Plans are then made to deal with each should it actually happen. Benefits: it helps condition the organization to think and better prepare for future shocks . Efficient in terms of use of time and thinking resources.